communication Archives - Dental Head Start

TIP #113 [RE-RUN] – Don’t Die Wondering, Just Ask with Dr Mark Hassed

February 16, 2023February 15, 2023Leave a Comment

You will never get the girl/boy, the job or the case acceptance if you do not simply ask.

Sounds obvious, but critically analyse your own communication and case acceptance. Are there situations where you’ve seen a patient again and again and fallen into a habit of single tooth dentistry, without offering the comprehensive solution?

Dr Mark Hassed is an expert in case acceptance and communication and this is one of hundreds of useful tips he’s shared over the years of coaching dentists via The Relaxed Dentist. He writes a weekly blog and has made his renowned course online, on-demand for your Covid shutdown blues.

Don’t die wondering, Ask!

TIP #98 – How to Connect with Patients with Dr Paul Jay Hwin

August 18, 2022August 18, 2022Leave a Comment

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Everyone says we have to be good at communicating, but what are practical actionable steps we can take to actually achieve this? What should you say? What shouldn’t you say?

In this episode, we cover exactly that. We are joined by Dr Paul Jay Hwin where we discuss the importance of connecting and building value with patients. Paul shares simple tips and a basic framework that we can implement when talking to our patients today. In this episode, we learn how to dive deeper to better understand our patient’s story and what’s truly important to them so we can provide them with the best possible care.

FEATURE #71 – Mastering Your New Patient Consult with Dr Derry Rogers

April 18, 2022April 20, 2022Leave a Comment

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Dentistry is rapidly evolving and there are so many concepts which we just take for granted nowadays. It’s hard to imagine a time where composite resin wasn’t the normal, digital dentistry didn’t exist and social media wasn’t as prevalent as it is now.

But Dr Derry Rogers has been able witness all of these changes first hand. Having graduated in 1977 and practiced for over 40 odd years, Dr Rogers was there when the adhesive revolution occurred and was one of the founding fathers that helped bring cosmetic dentistry to Australia. With this wealth of knowledge, Dr Rogers continues to lecture internationally, runs courses through The DR Institute and hosts his own Online Dental Mentoring Podcast

In this episode, we dive into how Dr Rogers conducts his new patient consultations and the tips he has for new graduates to become more effective clinicians. We explore the topics of Personality Profiling, Data Collection & Photography, Diagnosis, Treatment Planning & Sequencing.

We’ve also created a Google Drive with templates and additional notes on all the concepts we discuss in today’s episode. Check it out here!
ps://drive.google.com/drive/folders/1qHg8SBHNkW1j5NsMjDeNx3_eDfeDrqo2?usp=sharing

TIP #66 – Managing Patient Complexities with Clin A/ Professor Dr Tony Au

November 18, 2021November 18, 2021Leave a Comment

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For us students and new grads, communication is an area that doesn’t get much attention, but can be a make or break moment when talking with patients. Do you ever wonder how you can explain concepts to patients in simple terms? What about explaining pros/cons or risks about certain procedures? How will they even trust you enough to let you do such a procedure?

In this interview with Clinical Associate professor Dr. Tony Au, we talk about all things communication. Tony is a specialist prosthodontist in Sydney who deals with complex cases AND complex patients daily. Tony provides us with his top tips on how to deal with pushy patients, how to use analogies to help patients understand concepts, and how to BED a patient. You heard that right, how to BED a patient. If that doesn’t peak your interest, I don’t know what will.

TIP#16: Communication and Rapport Building with Dr. Cigdem Kipel – What I Wish I Knew

August 19, 2020August 21, 2020Leave a Comment

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Marketing yourself and your practice is becoming a huge part of Dentistry. It can seem you always need to be prominent on Facebook, Instagram and Google to ensure that you are maximising your chances of growing your practice and patient base. However, often times the secret to growth and retention is already in your practice. When her practice fell off the face of Google Dr Cigdem Kipel learnt this the hard way

Our first episode is all about how to maximise your patient referrals and keep and treasure the patients you have.

Communication, Continuing Education, Patient management, Podcast, Private Practice communication, leadership, mentoring, practice management, teamwork, Tips, What I Wish I Knew

TIP#9: Leveraging the Power of your Team with Dr. Cigdem Kipel – What I Wish I Knew

July 1, 2020July 1, 2020Leave a Comment on TIP#9: Leveraging the Power of your Team with Dr. Cigdem Kipel – What I Wish I Knew

Podcast: Play in new window | Download
Get The Podcast Straight to Your Player Apple Podcasts | Google Podcasts | Spotify | Stitcher | TuneIn | RSS | More
Marketing yourself and your practice is becoming a huge part of Dentistry. It can seem you always need to be prominent on Facebook, Instagram and Google to ensure that you are maximising your chances of growing your practice and patient base. However, often times the secret to growth and retention is already in your practice. When her practice fell off the face of Google Dr Cigdem Kipel learnt this the hard way

Our first episode is all about how to maximise your patient referrals and keep and treasure the patients you have.

Communication, Continuing Education, Patient management, Podcast, Private Practice communication, leadership, mentoring, practice management, teamwork, Tips, What I Wish I Knew

TIP#3: Prioritising Communication focused CPD with Dr. Cigdem Kipel – What I Wish I Knew

May 20, 2020May 19, 2020Leave a Comment on TIP#3: Prioritising Communication focused CPD with Dr. Cigdem Kipel – What I Wish I Knew

Podcast: Play in new window | Download
Get The Podcast Straight to Your Player Apple Podcasts | Google Podcasts | Spotify | Stitcher | TuneIn | RSS | More
Marketing yourself and your practice is becoming a huge part of Dentistry. It can seem you always need to be prominent on Facebook, Instagram and Google to ensure that you are maximising your chances of growing your practice and patient base. However, often times the secret to growth and retention is already in your practice. When her practice fell off the face of Google Dr Cigdem Kipel learnt this the hard way

Our first episode is all about how to maximise your patient referrals and keep and treasure the patients you have.

Communication, Continuing Education, Patient management, Podcast, Private Practice communication, mentoring, practice management, Tips, What I Wish I Knew

TIP#1: Treasuring your Patients with Dr. Cigdem Kipel – What I Wish I Knew

May 6, 2020May 6, 2020Leave a Comment on TIP#1: Treasuring your Patients with Dr. Cigdem Kipel – What I Wish I Knew

Podcast: Play in new window | Download
Get The Podcast Straight to Your Player Apple Podcasts | Google Podcasts | Spotify | Stitcher | TuneIn | RSS | More
Marketing yourself and your practice is becoming a huge part of Dentistry. It can seem you always need to be prominent on Facebook, Instagram and Google to ensure that you are maximising your chances of growing your practice and patient base. However, often times the secret to growth and retention is already in your practice. When her practice fell off the face of Google Dr Cigdem Kipel learnt this the hard way

Our first episode is all about how to maximise your patient referrals and keep and treasure the patients you have.

Communication, Continuing Education, Patient management, Podcast, Private Practice communication, mentoring, practice management, Tips, What I Wish I Knew

#18 – Dr Phillip Palmer on Business, Communication and Prime Practice

September 30, 2019September 27, 2019Leave a Comment on #18 – Dr Phillip Palmer on Business, Communication and Prime Practice

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Podcast: Play in new window | DownloadGet The Podcast Straight to Your Player Apple Podcasts | Google Podcasts | Spotify […]

Communication, Patient management, Podcast, Private Practice coaching, communication, management, mentoring, Prime practice

#7 – Paediatric Communication With Dr Jamie Workman [Part 2]

April 14, 2019April 14, 2019Leave a Comment on #7 – Paediatric Communication With Dr Jamie Workman [Part 2]

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Ever treat kids? Then hearing Jamie’s advice is a absolute must.

While Podcast #6 – Jamie Workman Part 1 was all about being an associate and advice for those who do not own the practice, part 2 is about communication – a critical part of every dentists role.

I’ve mentioned it before, treating kids is a love/hate relationship for me. I enjoy it but you can do 10 things right and have 1 small detail be the difference between a successful appointment and a failed attempt.

Jamie significantly helped me by….

Communication, Podcast communication, Facial aesthetics, NLP, paediatric dentistry, podcast

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