TIP #66 – Managing Patient Complexities with Clin A/ Professor Dr Tony Au

For us students and new grads, communication is an area that doesn’t get much attention, but can be a make or break moment when talking with patients. Do you ever wonder how you can explain concepts to patients in simple terms? What about explaining pros/cons or risks about certain procedures? How will they even trust you enough to let you do such a procedure?

In this interview with Clinical Associate professor Dr. Tony Au, we talk about all things communication. Tony is a specialist prosthodontist in Sydney who deals with complex cases AND complex patients daily. Tony provides us with his top tips on how to deal with pushy patients, how to use analogies to help patients understand concepts, and how to BED a patient. You heard that right, how to BED a patient. If that doesn’t peak your interest, I don’t know what will.

TIP#16: Communication and Rapport Building with Dr. Cigdem Kipel – What I Wish I Knew

Marketing yourself and your practice is becoming a huge part of Dentistry. It can seem you always need to be prominent on Facebook, Instagram and Google to ensure that you are maximising your chances of growing your practice and patient base. However, often times the secret to growth and retention is already in your practice. When her practice fell off the face of Google Dr Cigdem Kipel learnt this the hard way

Our first episode is all about how to maximise your patient referrals and keep and treasure the patients you have.

TIP#9: Leveraging the Power of your Team with Dr. Cigdem Kipel – What I Wish I Knew

Marketing yourself and your practice is becoming a huge part of Dentistry. It can seem you always need to be prominent on Facebook, Instagram and Google to ensure that you are maximising your chances of growing your practice and patient base. However, often times the secret to growth and retention is already in your practice. When her practice fell off the face of Google Dr Cigdem Kipel learnt this the hard way

Our first episode is all about how to maximise your patient referrals and keep and treasure the patients you have.

TIP#3: Prioritising Communication focused CPD with Dr. Cigdem Kipel – What I Wish I Knew

Marketing yourself and your practice is becoming a huge part of Dentistry. It can seem you always need to be prominent on Facebook, Instagram and Google to ensure that you are maximising your chances of growing your practice and patient base. However, often times the secret to growth and retention is already in your practice. When her practice fell off the face of Google Dr Cigdem Kipel learnt this the hard way

Our first episode is all about how to maximise your patient referrals and keep and treasure the patients you have.

TIP#1: Treasuring your Patients with Dr. Cigdem Kipel – What I Wish I Knew

Marketing yourself and your practice is becoming a huge part of Dentistry. It can seem you always need to be prominent on Facebook, Instagram and Google to ensure that you are maximising your chances of growing your practice and patient base. However, often times the secret to growth and retention is already in your practice. When her practice fell off the face of Google Dr Cigdem Kipel learnt this the hard way

Our first episode is all about how to maximise your patient referrals and keep and treasure the patients you have.

#18 – Dr Phillip Palmer on Business, Communication and Prime Practice

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#7 – Paediatric Communication With Dr Jamie Workman [Part 2]

Ever treat kids? Then hearing Jamie’s advice is a absolute must. 

While Podcast #6 – Jamie Workman Part 1 was all about being an associate and advice for those who do not own the practice, part 2 is about communication – a critical part of every dentists role.

I’ve mentioned it before, treating kids is a love/hate relationship for me. I enjoy it but you can do 10 things right and have 1 small detail be the difference between a successful appointment and a failed attempt.

Jamie significantly helped me by….

#1 – Communication with Dr Mark Hassed

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