TIP #96 – A Complaint? Now What? with Harry Nicolaidis

So you’ve gotten yourself into a little bit of a sticky situation and received a complaint…now what? Now, fingers crossed this never actually happens to any of us, but it’s always better to be safe than sorry, to be informed and to have all our bases covered.

Harry Nicolaidis is one of Australia’s leading alternative dispute and litigation lawyers, and assists health practitioners and dental practice owners across a wide range of issues. In this episode, we talk about what to do and perhaps more importantly, what not to do when faced with a complaint. We talk about the protocols we should have in place to look after ourselves and our patients, and who our first point of call ought to be.
Litigation is a scary part of dentistry, but at the end of the day, there is a wide support network around us that we can tap into. You don’t have to face it alone.

TIP #93 – What Did I Sign Up For? with Harry Nicolaidis

Congratulations – you’ve just landed yourself a job offer! But now, as you sit down to have a look at the contract you’ve been given, you start to wonder, ‘What did I sign up for?’

It’s job hunting season, and whether you’re new to the game and looking for your first gig or if you already have a job under your belt but have questions about your contract, we’ve got you covered.

Ever wondered what the differences between employee-employer relationships, contractors or service and facilities arrangements (SFAs)? In this episode, we bring it back down to basics to cover all the things we should know when signing a contract.