Welcome to What I Wish I Knew by Dental Head Start. This is a podcast where we learn from people that have been there, made the mistakes, learnt the lessons and have developed into the accomplished dental professionals they are today.

It’s your weekly mentoring session.

Imagine a bath filling up with water. The water is new patients and it’s a vital component of a busy and successful practice. If you want to fill the bath, would you leave the sink unplugged?

Why is it many dentists and practices don’t first think to plug the leak before filling the bath?

Patient retention is vital for practice owners and associates alike. Your books are your responsibility. You can impact this and there are some simple yet vital ways you can keep yourself busy and loved by your patients.

Dr Jesse Green wrote the Book Retention: How to plug the #1 profit leak in your dental practice – find it on drjessegreen.com or Amazon.

You all probably know Jesse from The Savvy Dentist Podcast and The Savvy Dentist Coaching and Mentoring he provides. A true leader in the profession and an inspiration, as well as a friend.


If you’re a dental student or graduate, here are 4 ways I can help you transition to private practice.

  1. Download the 10 Tips to Successfully Transition to Private Practice – This is a culmination of the things i’ve learnt over the years that I think are worth considering for all grads. I’ve included reference links throughout.
  2. Check Out The 4Sight Dental On Demand Webinar – We cover communication, getting a job and excelling in that job with Dr Omid Azami, Dr Jesse Green and myself!
  3. Find the CPD you need on CPD Junkie – Australia’s most comprehensive CPD Database, exclusive discounts and content.
  4. Clarify your goals, vision and lessons with the 4Sight Dental Journal – In fact you can get this and the webinar for 50% off! Use the code ‘DHS2020’

Dental Practitioner Support

Dental Practitioner Support is the first national 24/7 telephone and online service to support dental practitioner health and wellbeing in Australia.

The service is free, confidential and independent. Remember, good practice involves seeking support when you need it. Dental practitioners can call and speak to an experienced team ready to provide advice on a wide range of issues, including mental and physical health, workplace issues and general wellbeing.

Call them anytime you need, and even save the number in your phone so that it’s there on the day that you need it.

1800 377 700 or visit the website www.dpsupport.org.au


Principle Practice Management Software 

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Cloud based dental software, rethought from the ground up for 2021 and beyond. Finally, an intelligent platform that optimises every process and workflow from scheduling to treatment planning to account management.

Designed for intuitiveness, Principle offers seamless interconnectivity between patients, appointments, staff, tasks, notes, meetings, labs and more. This means fewer clicks, fuller books, faster communication, nothing slipping through the cracks and greater business transparency. 

Principles of best practice embedded in software design to keep your team lean and your time productively occupied.

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