Welcome to What I Wish I Knew by Dental Head Start. This is a podcast where we learn from people that have been there, made the mistakes, learnt the lessons and have developed into the accomplished dental professionals they are today.

It’s your weekly mentoring session.

Marketing yourself and your practice is becoming a huge part of Dentistry. It can seem you always need to be prominent on Facebook, Instagram and Google to ensure that you are maximising your chances of growing your practice and patient base. However, often times the secret to growth and retention is already in your practice. When her practice fell off the face of Google Dr Cigdem Kipel learnt this the hard way.

Our first episode is all about how to maximise your patient referrals and keep and treasure the patients you have. 

This 15 minute episode is absolutely packed with tips and advice for:

  • 5:30 – Creating a great patient experience
  • 9:10 – Relaxed and natural techniques for stimulating and asking for referrals and feedback
  • 12:10 – Extra ways you can thank and show your patients that you value them
  • 13:30 – Ideas for tracking referrals, feedback and patient retention

I know I learnt a lot in my chat with Cigdem, and really hope you do too. Let us know what you think about the new podcast!

Dr. Cigdem Kipel

Dr Cigdem Kipel is a passionate and inspiring Principal Dentist at a multi-award winning 7-surgery facility in Sydney. She is a confident and accomplished clinican with extensive training in implantology, digital CAD-CAM technology, orthodontic clear aligner therapy and aesthetic dentistry. However, her current passion lies in the non-clinical aspects of dental practice: patient communication, practice management, leadership and team development, systemisation technology and practice growth. 

Outside of the clinic she is the CEO and founder Principle practice management software and Level-Up systemisation software, she is passionate about leveraging technology and creating cutting-edge digital systems to unlock greater case acceptance, utilise more of the dental team in a patient’s treatment journey and to generate unique opportunities to provide convenience and wow-factors to the patient at every step. 

We got to know Cigdem a bit better.

Follow Dr Cigdem Kipel on social media for more excellent advice and check out her innovative practice management and systemisation tools





Also, look out for more tips from Cigdem coming out on the “What I Wish I Knew” Podcast soon!

CPD Junkie

How do you find CPD? It is such a difficult task, with courses listed here and there but you never know you’ve seen them all.

Until Now.

www.cpdjunkie.com.au has been created to provide all Dental CPD in the one place. Search by keyword, date, discipline, location, speaker or organiser – however you want to find it, you can.

Make an account and you gain access to:

  • Alerts – get emailed when courses on the topics you love are released
  • Wishlist – make a list of your favourites
  • Reviews – review your favourite courses and see reviews from your peers before you make the commitment
  • CPD log – track your cpd in one place
  • CPD Junkie Newsletter – cpd tips, newest courses and industry updates. FREE!

Make your account now and get your next CPD Fix.

The Dental Head Start Podcast is for students and new graduates. We interview successful dentists and specialists to uncover the tips, tricks and advice to help you transition from dental school to private practice successfully.

If you like this content then I ask just one thing of you; share this with a friend who will benefit from this and help us help more students and new grads!

David is a recent graduate dentist working in private practice in regional NSW, Australia. Read more at www.dentalheadstart.com/meet-david/

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